If you are searching for the “HP Printer print jobs stuck in queue” issue that users have been reporting along with easy solution suggestions and HP’s solution software help. If your print jobs are still stuck in a queue, the most common problem is an outdated or incorrect printer driver. As a result, you should upgrade your printer driver to see if this resolves your issue. You may upgrade your printer driver either manually or automatically.
Clear printer jobs stuck in the print queue
Stop the Print Spooler service.
Delete the files in the Printers directory.
Restart the Restart the Print Spooler service.
Stop the Print Spooler service
Press the Windows logo button + x (to bring up the Quick Access menu) or right-click on the Windows 10 Start button on the bottom left.
Click Run.
Type "services.msc" and press Enter.
Scroll down if you need to, and right-click Print Spooler.
Click Stop from the context menu.
Delete the files in the Printers directory
Start the File Explorer from the Start menu or taskbar.
Click on the address bar in the File Explorer window and type "C:\Windows\System32\Spool\Printers" and press Enter. (You may get a message about needing permission to access the folder. If so, click the Continue button.)
Select all the files listed (by pressing Ctrl + a) then press the Del key to delete them.
Close the File Explorer window.
Hope this helps you, j Wick